Prevent Identity Theft

Identity Theft: Are You as Safe as You Think?

How to Minimize Your Risk of Falling Victim to Identity Theft

Imagine waking up one morning to a notification that someone has completely emptied your account. You call the bank, desperate to know who drained your funds, and they tell you that you did. Except you didn’t. The blood drains from your face as you realize what has happened. Someone has stolen your identity, and with it, all your money.

Although just hypothetical in this scenario, identity theft remains a horrible reality for many people. Claiming about 14 million victims in 2019, it has quickly become an immense threat. Once a thief has your information, here’s what they can do with it:

  • Buy things with your credit cards

  • Get new credit cards

  • Open a phone, electricity, or gas account

  • Steal your tax refund

  • Get medical care

  • Access your medical records

  • Pretend to be you if arrested

  • Purchase a firearm

Even if you feel like you already have protections in place, remember an ounce of prevention has more value than a pound of cure. Consider the following behaviors that can put you at risk:

#1: Do You Carry Your Social Security Card in Your Wallet?

I cannot stress how much of a danger you pose to yourself by carrying around your physical, social security card.

When you lose your wallet, it’s bad enough that your cash, your ID cards, and your credit cards have likely disappeared forever. You don’t need the additional stress of knowing some thief now has access to your social security number. Once a person has that information you may as well kiss your bank account balance goodbye.

#2: Are You Over 60 Years Old?

Many identity thieves exclusively target elderly citizens because they find them more trusting than younger generations. Most citizens aged 65 and up believe that we can generally expect honesty and integrity from people, while younger citizens believe the opposite.

Additionally, seniors place themselves at greater risk because they often depend on other people to take care of their paperwork and bills. Not to mention, scammers can get their information quite easily over the phone.

#3: Do You Regularly Give Out Personal Info Over the Phone?

Stop this immediately.

Exceptions exist, of course. If you call a trusted business, you have less to worry about. However, if anyone calls you and asks for your personal information to verify your identity, you should say nothing but “good day, sir” (if you’re a 20th-century British street sweeper).

#4: Are You Careful of Email Scams?

Traditional email scams might bait you with promises of easy money, bogus business or investment opportunities, pre-approved credit, or loans — and the list goes on. If it sounds too good to be true, don’t trust it.

Today, a common email scam includes a message from some heir to a fortune, and he or she asks for help them access their funds in exchange for a percentage of the fortune. A few signs of this scam include:

  • You don’t recognize the email address

  • You don’t know the sender

  • They ask for money

  • It just feels shady

“Phishing” has also become a popular email scam method. Scammers write convincing emails that look as if a real organization has messaged you. The subject line might warn you of a problem with your account, and the sender will often redirect you to a fake page where you will have to provide your personal information to “fix the issue.”

Both scams ensnare victims because they play on two of our most powerful emotions: fear and excitement. Remember to check your email with logic, not emotion.

#5: Do You Properly Dispose of Bills and Bank Statements?

Firstly, identity thieves aren’t the only people to watch out for here. Remember to read the fine print anytime you “agree” to pay for services, even for phone apps. Most businesses have integrity, but some make their fortune by exploiting the carelessness of their customers. Once you’ve “agreed” and provided your info, you have pretty much placed your fate in their hands.

After you’ve protected yourself against money-hungry service providers, take steps to protect your identity from trash bandits. Though most bills and bank statements remove sensitive information, you should still take care when disposing of mail. It might surprise you how far someone can get with limited, non-sensitive personal information, like:

  • Address

  • Email

  • Medical details

#6: Do You Use Dating Websites?

It sucks to think that while you just want to steal someone’s heart (and have them steal yours), someone else wants to steal your livelihood. Although we cringe when thinking about it, you always need to stay vigilant against this reality.

When joining dating websites, always check their credibility first. Find out:

  • How this platform protects its user data

  • Other people’s experiences with it

Even if a dating platform passes your little vetting process, you may still encounter people who have malicious intentions. The Federal Trade Commission lists these signs that a scammer has their sights set on you:

  • Professes love quickly

  • Claims to have American citizenship but are currently traveling overseas for business or military service

  • Asks for money, and lures you off the dating site

  • Claims to need money for emergencies, hospital bills, or travel

  • Plans to visit but cancels because of an “emergency”

Bottom line: If they seem just too perfect, trust your gut. Please take caution and move slowly. The love game should involve a rush but should not involve being rushed.

How to Protect Yourself from Identity Theft

Take advantage of fraud alert services.

Most banks will immediately notify you via email if they detect fraudulent or unusual activity on your account. Consider downloading your bank’s app, and don’t forget to turn on your mobile notifications.

Protect your passwords with two-step authentication.

Don’t just stop at creating a strong password. If you want a higher level of protection for your online accounts, use a two-factor authentication software or app. Apple products have this technology built-in, but you should still consider doubling up.

Minimize giving any personal information to anyone online.

This should seem pretty self-explanatory. If possible, do not give out your personal information to people online. Exceptions include might online companies that have visible trust badges. If you don’t see any of these, keep it moving.

Also, shut down access to your personal social media sites beyond your friends, and never include any personal information on your sites beyond your name and perhaps what state you live in. Adding your birthday, your high school name, and even your hometown can give ID thieves good information to start them snooping.

Shred credit card and bank statements.

If you still receive bills through the mail, invest in a shredder or a good pair of scissors. Also, remove yourself from pre-screened credit card and insurance offers here for free. Yes, there are now more efficient ways to steal someone’s identity, but we can’t overlook the classics like this one, known as “flagging.” Destroy any mail that has sensitive, personal information. You should also consider giving paperless billing a try, which offers both greater identity security for you and better protection for the environment.

Don’t click links in an email

If you receive an email that grabs your attention, you might feel compelled to click the link and learn more. Don’t do it!

Many email scammers disguise themselves as well-known companies and use fake links to collect information. Always check the “from” address before interacting with an email. In fact, you should type the URL in yourself to avoid fake sites. You can also verify links with tools like Norton Safe Web and AVG.

Memorize your SSN, and never leave the house with that card again

Committing your social security number to memory is the authentic stamp of adulthood. If you simply can’t remember it, write in a locked notes app on your phone.

Consider using a digital wallet.

Although these can’t offer 100% security, they can provide greater protection than physical wallets because they don’t expose personally identifiable information to the public. Also, you won’t lose your debit card or plane ticket if you have digitized them.

Final Takeaway:

Unfortunately, most people disregard the threat of identity theft because they don’t feel susceptible to it, instead believing they can enjoy the comfort of false security. None of these things are inherently unsafe, but they may make you vulnerable to identity thieves.

You naturally want to feel protected from identity theft, but remember to challenge that protection now and then. If you feel unsure about your identity safety, make a routine out of checking your habits and the behaviors that may put you at risk.

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You hereby authorize and instruct Debt Reduction Services, Inc. (DRS, dba Money Fit by DRS) and/or its assigned agents to:
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NOTE: This sheet is to inform new or returning clients about our services, records, fees, and limitations that may affect you as a consumer of our services. This form also discloses how we might release your information to other agencies and/or regulators. If you do not understand a statement, please ask a Debt Reduction Services (DRS) counselor for assistance.

Debt Reduction Services, Inc. (DRS) has put into place policies and procedures to protect the security and confidentiality of your nonpublic personal information. This notice explains our online information practices and how we use and maintain your information to conduct our financial education and credit counseling sessions and to fulfill information and question requests. This privacy policy complies with federal laws and regulations.

To provide our financial education and credit counseling services, we collect nonpublic personal information about you as follows: 1) Information we receive from you, 2) Information about your transactions with us or others, and 3) Information we receive from your creditors or a consumer reporting agency. We do not share this information with outside parties.

We use non-identifying and aggregate information to better design our website and services, but we do not disclose anything that could be used to identify you as an individual.

You hereby authorize DRS, when necessary, to share your nonpublic personal, financial, credit, and any information that you provided (including any computations and assessments produced) with the following entities in order to help DRS provide you with appropriate counseling or guide you to appropriate services: third parties such as government agencies, your lender(s), your creditor(s), and nonprofit housing-related and other financial agencies as permitted by law, including the U.S. Department of Housing and Urban Development.

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. We limit access to your nonpublic personal information to our employees, contractors and agents who need such access to provide products or services to you or for other legitimate business purposes.

Debt Reduction Services, Inc. complies with the privacy requirements set forth in the HUD housing counseling agency handbook 7610.1 (05/2010), including the sections 2-2 Mc, 3-1 H(2), 3-3, 5-3 F, and Attachment A.5. At all times, we will comply with all additional laws and regulations to which we are subject regarding the collection, use, and disclosure of individually identifiable information.

  1. Services: DRS provides the following housing-related services: counseling that includes Homeless Assistance, Rental Topics, Pre-purchase/Homebuying, and Home Maintenance and Financial Management for Homeowners (Non-Delinquency Post-Purchase); Education courses that include Financial literacy (including home affordability, budgeting, and understanding use of credit), Predatory lending, loan scam or other fraud prevention, Fair housing, Rental topics, Pre-purchase homebuyer education, Non-delinquency post-purchase workshop (including home maintenance and/or financial management for homeowners), and other workshops not listed above.

Please refer to DebtReductionServices.org for details of our services.

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  2. Fees: We do not charge fees for our financial management counseling and education. However, if you use them, you may have to pay for our Debt Management Program, Student Loan Counseling, Bankruptcy Certificate Services or certain financial education courses (homebuyer education, rental topics, fair housing, predatory lending, and post-purchase-non-delinquency including home maintenance and/or financial management for homeowners).
  3. Records: We maintain records of the services you receive, including notes about your progress or other relevant information to your work with us. You have the right to access and view your records by making a request to your counselor.
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You acknowledge that this authorization will remain in effect for the duration of time that DRS serves as your housing counselor or financial education provider. You also acknowledge that should you wish to terminate this authorization, you will notify DRS in writing.

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NOTE: If you have an impairment, disability, language barrier, or otherwise require an alternative means of completing this form or accessing information about our counseling services, please communicate with your DRS representative about arranging alternative accommodations.

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Disclosure to Client for HUD Housing Counseling Services

Debt Reduction Services, Inc. and its financial education arm, Money Fit by DRS, offer the following housing counseling and educational services related to housing, personal finance, and bankruptcy certificates to consumers:
  • Housing Education Courses: DRS offers many online self-guided education programs classified as Financial, Budgeting, and Credit Workshops (FBC), Fair Housing Pre-Purchase Education Workshops (FHW), Homelessness Prevention Workshops (HMW), Non-Delinquency Post Purchase Workshops (NDW), Predatory Lending Education Workshops (PLW), Pre-purchase Homebuyer Education Workshops (PPW), and Rental Housing Workshops (RHW). These courses help participants increase their knowledge of and skills in personal finance, including home affordability, budgeting, and understanding the use of credit, as well as predatory lending, loan scams, and other fraud prevention topics, fair housing, rental topics, pre-purchase homebuyer education, non-delinquency post-purchase topics including home maintenance and/or financial management for homeowners, homeless prevention workshop, and other workshops not listed above relating to personal finance and housing. Course details are found below under “Housing Workshops.”
  • Home Equity Conversation Mortgage (HECM) Counseling (RMC): Via telephone and virtual platforms, we offer the required HECM counseling nationwide in addition to in-person counseling in Boise, Idaho. We also offer in-home counseling options in thirty counties across southern Idaho for an additional fee to cover our travel and additional staff time costs.
  • Home Maintenance and Financial Management for Homeowners (Non-Delinquency Post-Purchase) (FBC): Clients receive counseling and materials on the proper maintenance of their home and mortgage refinancing. Clients can find help and resources by phone, in our Boise office, or virtually on all topics related to stabilizing their long-term homeownership.
  • Services for Homeless Counseling (HMC): Clients receive phone, virtual, or in-person (Boise) counseling to evaluate their current housing needs, identify barriers to and goals for housing stability, establish a path to self-sufficiency, and connect with emergency shelters, income-appropriate housing, and/or other community resources (e.g. mental healthcare, job training, transportation, etc.).
  • Pre-Purchase Counseling (PPC): Clients receive counseling through the entire homebuying process. Assistance may involve creating a sustainable household budget, understanding mortgage options, building their credit rating, and putting together a realistic action plan to set and achieve homeownership goals.  Additionally, clients will receive materials and resources about home inspections and other homeownership topics relevant to successfully maintaining a home.
  • Rental Housing Counseling (RHC): Via phone, in-person appointments (Boise, ID), or virtual platforms, clients receive housing counseling relevant to renting, including rent subsidies from HUD or other government and assistance programs. Topics can also address issues and concerns having to do with fair housing, landlord and tenant laws, lease terms, rent delinquency, household budgeting, and finding alternate housing.
DRS also offers the following services:
  • A Debt Management Program (DMP) for consumers struggling to pay their credit cards, collections, medical debts, personal loans, old utility bills, and past-due cell phone accounts;
  • The Budget Briefing and Debtor Education Certificates that are required during the Bankruptcy filing process;
  • A Student Loan Repayment Plan Counseling and application service.

Relationships with Industry Partners

Through such services, DRS has established financial relationships with hundreds of banks, credit unions, and creditors such as American Express, Bank of America, Barclays, Capital One, Chase, Citibank, Credit One, Discover, Synchrony, US Bank, USAA, Wells Fargo, and others.

No Client Obligation

The client is not obligated to receive, purchase or utilize any other services offered by DRS or its exclusive partners to receive financial education or housing counseling services. Alternatives: As a condition of our counseling services, in alignment with meeting our client services goals, and in compliance with HUD’s Housing Counseling Program requirements, we may provide information on alternative services, programs, and products available to you, if applicable and known by our staff. Alternative DMP services include negotiating better repayment terms directly with your individual creditors, paying your debts as agreed, or, in extreme cases, filing for personal bankruptcy. Alternative credit and education services can be found through MyMoney.gov or the Jump$tart Clearinghouse of online financial education resources. Housing counseling alternatives can be found through HUD at www.hud.gov/findacounselor.
Finally, you understand that you may revoke consent to these disclosures by notifying DRS in writing.

Housing Counseling and Education Fee Schedule

 

Online Education Program Fees*

Homebuyer Education Course: $59 per participant

  • Self-paced course available here, our online housing counseling and education center. Certificates will be automatically generated upon completion of the course (approximately 6-8 hours)

RentalFair HousingPredatory Lending / HOEPAPost-Purchase (Non-delinquency post-purchase workshop, including home maintenance and/or financial management for homeowners) Online Workshops: $49 per participant

  • Approximately 1 hour each

Other Self-Guided Financial Literacy Webinars (e.g. creditbudgetinghomeless preventiondebt prevention): $0

One-on-one Counseling Fees*

Pre-purchase Homebuying Counseling, Rental Counseling, Post-purchase Ownership Maintenance and Financial Management: $75

  • Session by the hour

Reverse Mortgage/HECM Counseling with Required Certificate:

  • $200†

Credit Report Fee: Paid Directly by Client

*Fees for all but our online education courses and workshops can be paid online by debit card, credit card, or PayPal or in person by cash, check or money order to: “Debt Reduction Services, Inc.” Registration fees are non-refundable 24 hours or less before the start of an in-person course or workshop. Certificates are non-transferable

*Fees may be waived for households with income of 150% or less of that identified on the US Department of Health and Human Services Poverty Guidelines Page

†Home visit counseling is available in 30 southern Idaho counties for potential HECM borrowers at additional costs to cover our travel (IRS reimbursement rates apply) and staff time ($50 per hour or fraction there).

Housing Counseling and Education Fee Schedule

 

Online Education Program Fees*

Homebuyer Education Course: $59 per participant

  • Self-paced course available here, our online housing counseling and education center. Certificates will be automatically generated upon completion of the course (approximately 6-8 hours)

RentalFair HousingPredatory Lending / HOEPAPost-Purchase (Non-delinquency post-purchase workshop, including home maintenance and/or financial management for homeowners) Online Workshops: $49 per participant

  • Approximately 1 hour each

Other Self-Guided Financial Literacy Webinars (e.g. creditbudgetinghomeless preventiondebt prevention): $0

One-on-one Counseling Fees*

Pre-purchase Homebuying Counseling, Rental Counseling, Post-purchase Ownership Maintenance and Financial Management: $75

  • Session by the hour

Reverse Mortgage/HECM Counseling with Required Certificate:

  • $200†

Credit Report Fee: Paid Directly by Client

*Fees for all but our online education courses and workshops can be paid online by debit card, credit card, or PayPal or in person by cash, check or money order to: “Debt Reduction Services, Inc.” Registration fees are non-refundable 24 hours or less before the start of an in-person course or workshop. Certificates are non-transferable

*Fees may be waived for households with income of 150% or less of that identified on the US Department of Health and Human Services Poverty Guidelines Page

†Home visit counseling is available in 30 southern Idaho counties for potential HECM borrowers at additional costs to cover our travel (IRS reimbursement rates apply) and staff time ($50 per hour or fraction there).