Contact Money Fit

Reaching out to Money Fit starts a conversation, not a sales pitch. We’re here to offer clear guidance, steady support, and respect for your privacy.

What you can expect
  • A real response: Messages are read and answered by people.
  • Clear direction: Your question reaches the right person without guesswork.
  • Respect: Share only what you’re comfortable sharing.

Starting a conversation

If you’re not sure where to begin, this is the right place. A short note about what you need help with is enough to get started.

Call Money Fit
Primary line

Talk with our team and get your bearings. We’ll explain options clearly and let you decide what’s next.

Outside business hours, leave a message and we’ll follow up.

Email Money Fit
General inbox

Prefer email? Send a short note and we’ll take it from there.

For privacy, avoid including full account numbers.

Current clients

If you’re already enrolled and have questions about your account or payments, this is the fastest way to get help.

Client support contact details

Email our customer experience team at [email protected] or call 877-251-8262.

Including your name and state helps us assist you more quickly.

What happens after you contact us

We read your message

We take time to understand what you’re asking and why.

You hear back with context

Our response reflects your situation, not a one-size-fits-all script.

You decide what’s next

We explain options and let you choose the path forward, without pressure.

Our approach: We use tools to stay organized, not to rush or pressure people. Calm, practical help comes first.

Hours of operation

  • Monday–Friday: 9:00 AM to 7:00 PM Eastern Time
  • Saturday–Sunday: Closed

If you contact us outside these hours, leave a message or send an email and we’ll follow up.

Press and partnerships

For media inquiries, partnerships, or professional collaboration, contact us directly.

Rick Munster headshot
Rick Munster
Stewardship, compliance, and public-facing communication
Senior Manager of Compliance and Media

For media coordination, website and content standards, and mission-aligned partnerships. If it touches the Money Fit experience or public messaging, this is the right place to start.

Todd Christensen headshot
Todd Christensen
Financial education commentary and speaking
Money Fit author and educator

For speaking engagements and select education-focused inquiries related to financial literacy and classroom or workshop content.

Common questions

How long does it take to hear back?

Most messages receive a response within one business day. If something feels time-sensitive, calling is usually the fastest option.

Do I need an appointment to speak with someone?

Most conversations happen by phone or online. We’ll help you decide what makes sense based on your situation.

What should I include in my message?

A brief description is enough to start. Including your state and the type of help you’re looking for allows us to respond more clearly.


Last reviewed: January 2026  |  URL: /contact

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